Privacy Policy

Effective Date: 2026-04-13

Welcome to the official application and website for Our Institute. We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy policies and practices of our application, including the Student App, Reception App, and online portals.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering at or using our application. The personal information that we collect depends on the context of your interactions with us and the application. The personal information we collect can include the following:

• Personal Data: Name, phone number, email address, student ID, enrollment details, and parent/guardian contact information.
• Academic Data: Attendance records, examination marks, fee payment status, timetable, and study materials accessed.
• Device & App Data: Information such as your device's Internet Protocol (IP) address, operating system version, and Firebase Cloud Messaging (FCM) tokens for push notifications to ensure timely delivery of school updates.

2. How We Use Your Information

We use personal information collected via our application for a variety of academic and administrative purposes described below:

• To facilitate your account login process and authenticate your identity.
• To provide and manage access to your student/staff records securely.
• To send important administrative information to you, such as changes to school policies, exam schedules, and fee reminders.
• To deliver direct communication (e.g., push notifications, SMS alerts, and AI Voice Broadcast/Robocalls) regarding school events, holidays, or emergencies.
• To protect our Services, monitor against unauthorized access, and prevent fraud.

3. Will Your Information Be Shared With Anyone?

We strictly protect your data and only share information in the following situations:

• Internal Use: With authorized school staff (teachers, administrators, receptionists) to perform their educational and administrative duties.
• Legal Obligations: Where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.
• Service Providers: We may share data with trusted third-party vendors (like SMS gateways or cloud hosting providers) solely for the purpose of running the application. They are bound by strict confidentiality agreements.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. Database access is strictly controlled, and sensitive data is transmitted securely. While we take reasonable steps to secure the personal information you provide, please be aware that no security protocol is 100% impenetrable.

5. Policy for Children

As an educational institution, our application is designed for use by students, which may include children under the age of 13, as well as their parents/guardians. We only collect personal information from children that is strictly necessary for educational purposes and school administration, usually provided directly by the institution or parents at the time of admission. We never use student data for commercial or marketing purposes.

6. Your Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it under certain circumstances. To request to review, update, or delete your personal information, please contact the school administration.

7. Contact Us

If you have questions or comments about this policy, or if you need technical support, you may email us at digischoolin@gmail.com or contact the administration desk of Our Institute.